New Install - New to Kayako
Never mind, I figured it out but I am not able to figure out how to delete this post.
View ArticleAdding Kayako API to service connector
How to add Kayako API to service connector to improve Power BI Is Ability to connect to Kayako would be hugely useful?
View ArticleInstalling Kayakoo Fusion 4.91.0 - errors
Hello! In company has installed a kayakoo fusion version: 4.71.1. I wanted to migrate all data to a new server. On the new server (CentOS 7.0), I installed the kayakoo fusion version: 4.91.0 All the...
View ArticleDocument download link Atlassian Cloud not recognizing my registered email...
Hi Following a post by Gary McGrath for a link to the document "Installation and Upgrade guide for Classic" I clicked the link but received an error message page stating my email address does not have...
View ArticleKayako Classic setup with windows server 2016
Hi folks I am trying to install kayako classic on a Windows Server 2016. I use the instructions under the following link: https://classic.kayako.com/article/1446-installing-kayako-classic-download...
View ArticleHTTP Error 500
Hi, I'm trying to do a new install of Kayako Case on a new Centos7 server, but when I try to connect to kayako I get an HTTP 500 error. Ive followed the Installation Guide and set all file permissions...
View ArticleServer Error 500
Hi, Help since yesterday evening my kayako helpdesk is running in a error and i cannot find the solution. PHP Fatal error: Call to a member function Get() on a non-object in...
View Article4.92 missing install and upgrade guide.
Downloaded the latest fusion-stable-sourceobf-4-92-2-9730-102734d but all the links in the readme are broken. https://kayako.atlassian.net/wiki/display/DOCS/Server requirements...
View Articlehttps://www.usahealthmarket.info/therma-trim-reviews/
Therma Trim Compare calories of white breads to calories of a veggie you like. Which one do you think delivers the most healthy value You know the answer. The breads may taste excellent especially with...
View ArticleReferenceError: SWIFT is not defined
I am getting an error message 'ReferenceError: SWIFT is not defined' in the console, this seems to break some of the javascript on the page. Combined with a $ not defined and a loading failed for...
View ArticleError upgrading kayako 4.92.2 to 4.92.4
Does anyone have an idea why i get this error? Version php: 5.6.36 Version apache: 2.4.33 Uncaught Exception Class \Tickets\Models\Bayesian\SWIFT_Bayesian_Exception does not exist (-1) in...
View ArticleReinstall Kayako
Hi, I have to reinstall my Kayako on a new server. The new server have CentOS 7 I have myself and PHP running so everything runs. I have installed a new fresh Kayako on the server everything works. Now...
View ArticleKayako Desktop
What is the criteria for assigning a chat conversation to staff ? This is configurable right ?
View ArticleUpdate 4.67.0 to 4.93 - how to?
I'm considering to buy the new Kayako version. Now we have 4.67. How difficult could it be to upgrade it to the latest 4.93 (I believe this is the latest one). Tnx.
View ArticleWeird issue every now and then with registrations?
We are experiencing a weird issue with Kayako Classic at the moment. Mind you that it does not happen every time. Sometimes it works for hours (even days), but then it shows an error when a new user...
View ArticleKayako 4.76 Upgraded to MySql 5.7.25 problems
Hello! I was advised to upgrade to MySql 5.7 as the older version was obsolete and reaching EOL. I upgraded with no issues using the WHM/cPanel interface and everything went OK with no errors reported....
View ArticleError " Uncaught Exception"
Hi During installation I saw error Uncaught Exception Invalid data provided22 in ./__swift/library/TemplateEngine/class.SWIFT_TemplateEngine.php:1137 Copy to clipboard: Uncaught Exception Invalid data...
View ArticleForward replies in Tickets in 4.93
We cannot forward tickets from our helpdesk without our customers receiving HTML garbage. Turning TinyMCE off is not really an option. Our replies need quotes so are filled with > or >. We...
View ArticleCan you prevent emails being sent to "CC / BCC" addresses?
Hi There. I am in the process of upgrading from v4.53 to v4.65, and am testing dome of the functions of the new version. To ensure that test data is not sent out to genuine clients, I have updated...
View ArticleTickets have stopped auto closing
Hi everyone. I hope I'm posting this in the right place. I have been using Kayako for a number of years and have had no real issues. However for some reason my tickets have now stopped auto closing and...
View ArticleException in istallation for Kayako Fusion
Hi ! I have a problem with Fusion Installation.. throw a exception in the process of installation. A picture is worth a thousand words ( Attached ) ... Regards !
View Articlemigration to new server
I have read the various posts on this and I think im misunderstanding a couple things so please forgive a possibly duplicate post. #1 is it possible, our existing install is on an old Fedroa box that...
View ArticleServer showing ssl security alerts?
I have recently found that our server is showing ssl alerts based on accepting older or outdated ciphers and such, however, as it is an older box, I have been unable to manage to upgrade the components...
View Articlewhere to find most recent version downloads?
So ive discovered that a lot of my issue appears to be that im out of date, my version is only 4.6 and I understand there were some php updates in later releases that might explain why im having...
View ArticleFrequent Updates on V4
Hi Kayako, Is it possible to get access to the bug tracker in order to know what issues are being resolved in each version? Right now 4.0.855 is the latest announced version, however, .873 is the...
View ArticleKayako 4.74 New Installation
I'm trying to install again our Kayako but having a hardtime in making it work. I followed the server requirements...
View ArticleCustom Fields in E-mail notifications
Hi everybody. I've created a new custom field (Order number), it works fine when user submits a ticket on the site and displays fine in the helpdesk. But in the e-mail notification there is no sign of...
View Article4.73 to 4.77 Upgrade Failed
I am doing a test migration to a new host. Initially, i was getting 'unable to modify header' so i patched up to 4.77 as per another forum. first time, upgrade went smoothly, but i noticed an empty...
View ArticleKayako authentication by email using LDAP
Hello Team , We have been using kayako for long time now. We want our end users to be able to login with their email addresses (not usernames). Is this possible and if yes is there a manual that i can...
View ArticleTesting against another domain, redirecting back to original domain
I have a DEV domain registered with my license key. As maintenance has expired I need to test carefully the 4.90 release prior to deciding to update from 4.80.2. For example sake SITE1 is the...
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