Hey there,
Let me give a little backround on my set up before I get into the problem.
I am running the latest version of kayako, I think it is 4.74.0 or something like that. It is running on a CentOS 7 server with Apache 2.4.26 . I am trying to set up the Mail Queue to fetch e-mail from an Exchange 2016 server.
I have already set up the default e-mail and default reply e-mail address and confirmed that it does indeed work and sends e-mails as expected when replying to submitted tickets.
I am...
Mail Queue Connection Problems... Strange
Let me give a little backround on my set up before I get into the problem.
I am running the latest version of kayako, I think it is 4.74.0 or something like that. It is running on a CentOS 7 server with Apache 2.4.26 . I am trying to set up the Mail Queue to fetch e-mail from an Exchange 2016 server.
I have already set up the default e-mail and default reply e-mail address and confirmed that it does indeed work and sends e-mails as expected when replying to submitted tickets.
I am...
Mail Queue Connection Problems... Strange