Hi,
Is it possible to create automatic note for every new incoming email (ticket), best place would be "class.SWIFT_TicketEmailParser.php"
I would like to add short text info and in new line link to resource (a href="....something=?'senderemail@domain.xyz) as a proper clicable link.
I would be very grateful for your help
Is it possible to create automatic note for every new incoming email (ticket), best place would be "class.SWIFT_TicketEmailParser.php"
I would like to add short text info and in new line link to resource (a href="....something=?'senderemail@domain.xyz) as a proper clicable link.
I would be very grateful for your help