Hi there,
Help... I'm not at all a software engineer but I'm alone to install/maintain/customize my HP...
I work with Kayako Case ver. 4.68.1
What we would like to do now is to adapt the submitticket_form in order to be able to display different text depending on the department chosen by the user eg :
Department = Questions et Demande...
Adapting "ticketdetaildescription" depending on the Dept chosen by user
Help... I'm not at all a software engineer but I'm alone to install/maintain/customize my HP...
I work with Kayako Case ver. 4.68.1
What we would like to do now is to adapt the submitticket_form in order to be able to display different text depending on the department chosen by the user eg :
Department = Questions et Demande...
Adapting "ticketdetaildescription" depending on the Dept chosen by user