Hi all,
I want to simplify and standardize the ticket submission process for my agents. So, I want to hide subject line and assign ticket type as a ticket subject.
Is there any way to make this happen?
Serdar
I want to simplify and standardize the ticket submission process for my agents. So, I want to hide subject line and assign ticket type as a ticket subject.
Is there any way to make this happen?
Serdar